Refund Policy

This policy explains when LedgerRows, operated by MIKOO LLC, issues refunds. It applies to every purchase made at https://ledgerrows.com.

Subscriptions

Subscriptions are billed in advance and renew automatically until you cancel.

You can cancel at any time from Billing in your account. Cancellation stops the next renewal and you keep full access until the end of the period you have already paid for. We do not refund the unused part of a period that has already started, and we do not pro-rate a cancellation mid-period.

The pages included with a plan are granted for one month at a time. They do not carry over, and they stop being granted once a subscription ends. An unused allowance is not refundable and has no cash value.

Pages charged for a conversion

You are not charged for a statement we could not convert correctly. If a statement does not pass the balance check, or the conversion fails, the pages it used are returned to your balance automatically, with no request needed.

When we do refund

Contact us and we will make it right if:

• you were charged more than once for the same purchase;
• you were charged after canceling, for a period you did not intend to renew;
• a technical failure on our side stopped you from using what you paid for and we could not resolve it.

Ask within 14 days of the charge. We answer refund requests within 5 business days, and an approved refund goes back to the original payment method — typically 5–10 business days depending on your bank.

Your statutory rights

Where the law gives you a refund or withdrawal right that this policy does not, that right applies and nothing here limits it. This includes consumer withdrawal rights in the EU and UK, subject to the usual exception for digital content you have asked us to make available immediately.

Before you file a chargeback

Please email us first. A chargeback takes weeks and freezes the account while the dispute is open; we can usually resolve the same problem in a day or two.

How to request a refund

Email support@ledgerrows.com from the address on your account, including the order or invoice number and what went wrong.

MIKOO LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States